Payment & Shipping Information

Dolls4Tibet practices safe e–commerce. We do not store any banking details and at no time do we share any of our customer’s information with third parties. All prices are quoted in US$ and include sales tax.

You can find a currency converter on our product pages which will give you an average estimation of current conversion rates. However, these might vary slightly from the actual conversion rate applied by Paypal, which will be shown to you when you proceed to the checkout.

When choosing to pay online by Paypal you will receive an email confirmation of your payment. Paypal has industry-leading fraud-prevention systems in place. Paypal automatically encrypts your confidential information in transit from your computer to theirs, using the secure sockets layer protocol (SSL). Once your information reaches Paypal, it resides on a server both physically and electronically. Paypal’s servers sits behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.

If you want to shop on our website, but prefer not to use our Paypal service, please contact us via info@dolls4tibet.com prior to your purchase and we will provide you with other payment options.

Shipping

International regular shipping is free for orders over 50$. Shipping fees and options (regular or courier) are displayed in the shopping cart. We will post retail orders for standard products within one week of receiving your confirmation and complete payment. All products will be sent directly from our Dolls4Tibet workshop in Dharamsala, India.

Depending on your location, average international delivery takes between three and four weeks. If you wish faster delivery, select the courier option in the shopping cart and your package will reach you in one to two weeks.

We don’t accept returns, but in the case of any product arriving damaged or faulty, please contact us and we will be happy to replace it.

Alternatively, please check our list of stockists. You might be surprised to find a retailer supporting us just near to you – making it possible to receive our treasured dolls even faster!