Payment & Shipping Information

Dolls4Tibet practices safe e–commerce. We do not store any banking details and at no time do we share any of our customer’s information with third parties.

Although all international payments are accepted, our prices are quoted in US $. Paypal will automatically convert your currency and show the conversion rate at the time of check out.

After payment you will receive a confirmation via email. As Paypal is using industry-leading fraud-prevention systems, it ensures that all your information is kept confidential.

If you prefer not to use our Paypal service, please contact us via prior to your purchase and we will provide you with other payment options.


International regular shipping is free for orders over 50$. Shipping fees and options (regular or courier) are displayed in the shopping cart. We will post retail orders for standard products within one week of receiving your confirmation and complete payment. All products will be sent directly from our Dolls4Tibet workshop in Dharamsala, India.

Depending on your location, average international delivery takes between three and four weeks. If you wish faster delivery, select the courier option in the shopping cart and your package will reach you in one to two weeks.

We don’t accept returns, but in the case of any product arriving damaged or faulty, please contact us and we will be happy to replace it.

Alternatively, please check our list of stockists. You might be surprised to find a retailer supporting us just near to you – making it possible to receive our treasured dolls even faster!