Shipping Details

We will post retail orders for standard products within one week of receiving your confirmation and complete payment. All products will be sent directly from our Dolls4Tibet workshop in Dharamsala, India.

We have included international postage costs (air postage by India Post) and Indian sales tax in all our product prices.

Depending on your location, average international delivery takes between two and three weeks.

If you wish faster delivery, please contact us by email at prior to placing your order. We can arrange courier service and will add this to the product price.

We don’t accept returns, but in the case of any product arriving damaged or faulty, please contact us and we will be happy to replace it.

Alternatively, please check our list of stockists. You might be surprised to find a retailer supporting us just near to you – making it possible to receive our treasured dolls even faster.